1) Our business depends on customers, the importance of meeting and or exceeding customer's expectation will be communicated to all employees;
2) Alane makes "Total Quality Management "as the principle of quality management; Necessary training and coaching will be conducted for the understanding from all employees;
3) Quality department is authorized to lead the setup and maintenance of TQM processes with the support from overall company, Quality manager is appointed as my management representative;
4) Quality targets will be established and reviewed in a monthly, quarterly, and yearly basis;
5) The management will provide abundant resources for the continuous improvement of the quality process;
6) Hereby I establish Alane's Quality Policy as below:
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Aim to be the best electronic supply chain solution provider
Look for continuous improvement and innovation on efficient business process
Achieve our commitments on Quality, Delivery, Cost and Service to our customers in a reliable and timely manner
Never forget our social responsibilities while achieving profitability
Employees have the obligation to satisfy their internal customers, and the right to receive quality services from the internal. |
Alane ISO certification schedule:
- ISO 9001 (Passed in June 2007)
- TS 16949 (March-May 2008)
- ISO 13485 (October-December 2008)
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